Communication to Customers
Enginuity news, Industry news
As the concerns of COVID-19 (Cornoavirus) escalate, we want to reassure you that the Enginuity Group is committed to supporting our customers and those working in the Engineering and Advanced Manufacturing sector, during this unprecedented time.
The Engineering and Advanced Manufacturing sector is pulling together its collective resources to help save the nation from the critical situation that the Coronavirus has brought about. Through reconfiguring factories to manufacture ventilators instead of vacuum cleaners and car parts, organisations have been quick to heroically support production of manufacturing of medical supplies and equipment.
We are taking a digital-first approach to all our services and having seamlessly transitioned to working from home, we have continued to support our customers remotely, with the ability to facilitate meetings via video conferencing solutions. We have invested significantly in our digital capacity and capability over the last twelve months and we are investing in this further in the coming weeks and months to support the engineering and manufacturing sector.
As a sector connector, Enginuity is well-positioned to provide support for Engineering organisations and their employees during this crisis to enable the advancement of skills development for individuals and organisations, that’s why we have brought forward our investment in digital resources to support learning for organisations and their employees. Our new services, once launched, will provide individuals access to resources for their self-development and provide an evolving gateway for engineers at rest providing an opportunity for upskilling, reskilling and to inspire and encourage all engineers in light of the 4th industrial revolution (Industry 4.0). Please revisit this page regularly in order to read further updates.
Our teams are well prepared to work remotely to ensure continuity of services and we are taking precautionary measures to make certain we can maintain on-hand support to you throughout this time. We will continue providing you with the outstanding quality service you have received to date from across all our departments and functions within the Enginuity Group.
Please do not hesitate to contact us if you have any questions or queries that need answering or resolving. Our Customer Experience team are on hand to talk to you and support with your enquiries – 0845 643 9001 or [email protected].
We have incorporated a number of frequently asked questions (FAQs) below and would suggest you refer back to this page regularly as we will continue to keep you updated on changes and any new arrangements that we put in place.
Please bear with us as we go through your queries. We appreciate your patience at this challenging time and understand you have individual queries relevant to your own particular circumstances. We aim to provide you with regular updates, and at the same time, will continue to work on developing useful guidance and tools to support you using the technology available to us.
Frequently Asked Questions (FAQs)
Will Enginuity be providing any guidance or adaptations to SVQ Engineering Assessment Strategies?
On 26th March, the Regulator, SQA Accreditation, advised all stakeholders that for SVQs the primary source of evidence must continue to be based on activity in the workplace. However, due to current Covid-19 restrictions, where it is permissible to assess a unit via simulation, then this will be permitted.
SQA Accreditation has advised that they expect awarding bodies to adhere to the assessment strategies which have previously been approved, however, if there is a proposed variation to the strategy then it must be submitted to the regulator for approval by the relevant SSO.
Those Awarding Organisations/Awarding Bodies who wish to propose alternate assessment arrangements that differ from the regulator guidance should forward their proposals to Enginuity for review and subsequent consideration by the regulator to ensure that consistent, comparable and valid assessment may continue to underpin SVQs.
The regulator is in dialogue with a range of other stakeholders e.g. Skills Development Scotland, Scottish Training Federation, Colleges Scotland and the Scottish Government and understand that this is a complex situation where there may not be a one size fits all approach for VQs unlike General Qualifications and National Qualifications. They have assured the Enginuity Group that they are giving due consideration as to what may or may not be possible for competence-based qualifications and are very aware of impacts their decisions will have on learners, providers, awarding bodies, employers etc. They are mindful that they don’t have a negative impact upon the validity and reliability of the qualifications.
Any updates or further information from the Regulator will continue to be shared by Enginuity via our website and social media channels.
Are Apprenticeship Frameworks Certification Services still in operation?
Certification issued by our Apprenticeship Frameworks Certification team continues to operate. We have received confirmation from FISSS that certification turnaround times have been extended to 15 days, with a pause on the requirement to print and post the physical certificates. We will, however, continue to support apprentices by providing a notification of results form. Please speak to our Certification Team are on hand to talk to you and support with any questions you may have – 0845 643 9001 or [email protected].
What support can Enginuity provide me with to help learners continue with their programmes of learning?
The Enginuity Group have an award-winning Engineering Talent platform that provides an outstanding resource for you with material validated by our subject matter experts. Our Customer Experience Team are on hand to support you should you need any help in accessing Engineering Talent or wish to have a remote demo. Please contact the team on – 0845 643 9001 or [email protected].
EAL – Part of the Enginuity Group
EAL, Enginuity’s specialist skills, awarding and assessment services organisation are continuing to work with stakeholders and regulators on a daily and weekly basis with the aim to not disadvantaged learners during these testing and challenging times. EAL’s End Point Assessment and External Quality Assurance Services continue to be delivered using the technology available to us to conduct assessments and visits remotely in line with the guidance provided by the regulatory and government bodies. EAL has produced Frequently Asked Questions to support centres. Please visit the website: https://eal.org.uk/news/2762-covid-19-faqs.
Please do not hesitate to contact us to maintain communications advising us of any changes to your own arrangements. You can contact our Customer Experience Team should you have any queries – at [email protected] or 0845 0643 9001.