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COVID-19 ANNOUNCEMENT

For

Employers

See, develop and make visible the skills you need to succeed in engineering, today and tomorrow.

For

Educators

EAL, specialist skills, awarding and assessment services organisation for industry.

For

Professionals

See, develop and make visible the skills you need to succeed in engineering, today and tomorrow.

For

Career Seekers

Discover, develop and make visible the skills you need to succeed in engineering.

What is Enginuity?

We create practical solutions for individuals, educators, and manufacturing and engineering employers, using unmatched industry expertise and data. Our ‘Enginuity’ in marrying our engineering expertise with ingenuity with data, is how we will design and constantly improve solutions that provide a great user experience, create new solutions that are easy to integrate, and prove the business case for engineering skills development.

Innovation Lab

Where engineering expertise meets ingenuity with data, sparking new ideas and solutions to see and develop the engineering skills people and businesses need to succeed.

Insights

Find all the latest insight and analysis, from the major engineering and manufacturing sectors and from across the UK, in one place.

News & Events

The Enginuity Skills Awards 2020 will see industry leaders gather to recognise the brilliant apprentices, champions of skills development, and innovative engineers tackling society’s biggest challenges, who will ensure the future of a sector that is the backbone of the UK economy.

Contact

Support

Built by engineers for engineers

Intro

Welcome to Enginuity Support, on this page you will find FAQ’s and links to contact our support team. This page lists our opening hours, phone and email contact details. If you have any questions just reach out and member of our team will get back to you as fast as possible.

What would you like support with?

01 Engage Support

Engage gives engineers better opportunities to gain common, digital and sector-specific skills. Data-driven AI learns with the user to power personalised recommendations for enhanced engagement, comprehension and retention. On this page you will find, FAQ’s and details on how to contact support.

How to get in touch

Our office hours are: Monday to Friday – 09:00-17:00 Saturday & Sunday – Closed   Tel: 0845 643 9001

Email our support team

General FAQ's

What is ‘Engage’?

Engage is a unique digital skills platform delivered to you by Enginuity. It has been developed to support engineers who are currently at rest due to COVID-19, who are looking to develop themselves both personally and professionally.

The platform has been built by engineers for engineers. Enginuity has worked across the Engineering and Advanced Manufacturing sector including support from the High Value Manufacturing Catapult to pull together a wide range of materials to help support engineers.

How does Engage work?

Engage is an expandable and evolving gateway of learning content. Engage has two components designed to provide one cohesive online learning experience for engineers to re-skill and up-skill.

The Engage Research Hub is a single dashboard offering a simple way to view relevant curated content from across the wider internet, the Engage Academy and our partners.

The Engage Academy offers users a market leading modern space to learn engineering and technology specific deeper learning. It’s our ‘virtual classroom’ environment capable of delivering  programmes of learning, progress monitoring and assessment.

What makes this learning platform different?

As a sector connector, Enginuity is well positioned to provide support for Engineering organisations and their employees during this crisis, to enable the advancement of skills development for individuals and organisations.

Data analysed by Enginuity shows there are defined skills related to many roles in the engineering and advanced manufacturing sector that can be categorised. This categorisation enables content to be served suited to an Engineer’s role.

Engage provides valid and reliable content direct to the individual across these skills categories:

Common skills – communication techniques, leadership and management. office software, Microsoft, web enabled programmes and tools.

Industrial Digitalisation skills – responding to Industry 4.0 

Technical skills – specialist skills related to the engineering jobs within the sector

How do I find training?

The Research Hub is a great place to start, the dashboard provides personalised recommendations for online learning based on your profile and interests. We curate content from Engage Academy, our partners and trusted sources across the internet.

You can search for learning content through the Engage Research Hub by clicking on the magnifying glass in the top right hand corner of your dashboard. Alternatively, for a more tailored experience you can use our chat facility located in the bottom right hand corner of the page.

How do I find courses I’ve enrolled in?

Courses take place in our Academy.

Click on the ‘My Courses’ icon on your Engage Academy dashboard.

This will bring up a list of all  courses you have been enrolled on. You can refine your list through a number of filtering options which can be found on the left hand side of the dashboard.

How do I find courses that I’ve already started in the Academy?

Click on the ‘Resume’ icon on your Engage Academy dashboard.

This will bring up a list of all of your ongoing learning activities. You can refine your list through a number of filtering options which can be found on the left hand side of the dashboard.

Will training I complete on Engage be recognised by any professional bodies?

Engage is not an accredited institution, therefore we cannot guarantee that any training completed through Engage would be formally recognised.

Where can I find your Privacy Policy and Terms?

Our Privacy Policy can be found here : https://enginuity.org/privacy

Our Terms & Conditions for Engage can be found here : https://enginuity.org/engage-terms/

Account Enquiries

How do I set up an account?

Signing up for an Engage account is easy. Open the link below and click on “Create Account”

https://engage.enginuity.org

How do I log into my account?

Signing up for an Engage account is easy. Open the link below and click on “Create Account”

https://engage.enginuity.org

How do I delete my account?

You can contact us via the following channels to request for your account to be deleted:

Email: [email protected]

Phone: 0845 643 9001

We’ll process your request and notify you once we are done.

How do I reset my password?

You can reset your password from the sign in page by selecting ‘Need Help Signing In?’ and then ‘Forgot Password?’.

You will be prompted to enter your Email or Username to receive the reset link. You will then need to follow the instructions by email to reset the password.

How do I contact you?

You can contact us via the following channels:

Email: [email protected]

Phone: 0845 643 9001

How do I make a complaint?

We hope you never feel you need to make a complaint with us, however, if we have not delivered on our service to you please contact us at:

[email protected]

Commercial Enquiries

What does Engage cost?

Engage is currently a free to use platform that we have developed to support Engineers at rest.

I’m interested in sharing content, how do I get in touch?

Please email us at [email protected]

Please ensure you include the following information:

  • Your Name
  • Organisation Name
  • Contact Details
  • Details of the content you wish to share

Data Enquiries

What personal data do you collect and what do you use it for?

If you need to understand how we use data, please read our Privacy Policy and Terms for Engage.

Our Privacy Policy can be found here : https://enginuity.org/privacy

Our Terms & Conditions for Engage can be found here : https://enginuity.org/engage-terms/

Discover the best resources from the web and leading engineering and manufacturing organisations to build your skills.

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Can’t find what you’re looking for?

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